Effective Date: [27-11-2024]

At Dunoire, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines the key details regarding our shipping procedures, timelines, and associated costs for all orders placed through our online store. Please read this policy carefully to understand our shipping terms.

1. Order Processing Time

• All orders are processed within 1-2 business days (Monday to Friday, excluding public holidays).
• Orders placed after 12:00 PM (PKT) or on weekends and holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options within Pakistan:

• Standard Shipping: Delivery typically within 3-5 business days.
• Express Shipping: Delivery typically within 1-2 business days for major cities.

Shipping times may vary based on the delivery location and external factors such as weather conditions or courier delays. We strive to provide accurate delivery estimates but cannot guarantee exact delivery times.

3. Shipping Costs

• Standard Shipping:  Now its Free for all Customers
• Express Shipping: 1000 

Express Shipping costs are calculated at checkout based on the total weight and delivery location of your order.

Note: For UK USA UAE and Canada Shipping charges are different according to current rates.

4. Order Tracking

Once your order has been dispatched, you will receive an email with your tracking number and instructions to monitor your order’s progress. You can track your shipment using the provided tracking link.

5. Shipping Restrictions

We currently offer shipping to all major cities and towns within Pakistan. However, some remote locations may require additional time for delivery, and shipping fees may vary.

6. Incorrect Address

Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or undelivered items due to incorrect or incomplete addresses. In case of a mistake, please contact us immediately at [dunoire046@gmail.com].

7. Customs & Import Duties

Since we only ship within Pakistan, there are no customs or import duties applicable to your order. All applicable local taxes and shipping fees will be clearly displayed at checkout.(For Foreign customers shipping charges apply)

8. Damaged or Lost Items

While we take every precaution to ensure your order arrives safely, if your item is damaged or lost during transit, please contact our customer service team at [dunoire046@gmail.com] within 7 days of receiving your order. We will work to resolve the issue promptly.

9. Contact Us

If you have any questions or need further assistance regarding shipping, please don’t hesitate to reach out to us:

Email: dunoire046@gmail.com
Phone: +923025286525
Website:https://dunoire.com/

By placing an order with Dunoire, you agree to our Shipping Policy. We are dedicated to providing you with a seamless shopping experience and ensuring your order reaches you in perfect condition.